-I am not really a geek, is it easy to set-up Laïka?
Laïka is really easy to set-up, you only have to download the Laïka app, then connect the device to your WIFI router. After that your Laïka package is set-up and you can play with your dog.
-Does Laïka work in my country ?
Laïka can work in every country, you only need a internet connection.
-Is there a warranty?
The applicable French law provides worldwide customers with a 1 year manufacturer warranty.
-Can I use Laïka with my cat?
Yes you can, but Laïka was not designed for cats.
Dogs and cats do not have the same constraints, Laïka was specially designed for dogs.
-Can I use my own treats with Laïka?
Yes you can use any treats that fit into the Barrel. However, treats that are too large or thick can not fit into the treat tosser.
-How long does the battery last?
laïka: 2hrs of optimal playtime .
When Laïka is awake but not in use, it automatically goes into its charging station, so it can stay constantly charged till it's next playtime.
Laïka Collar: A single charge of the collar can last up to 3 days.
-How to charge Laïka ?
The Laïka Package comes included with a charging station. You can both drive it into the charging base or it can autonomously go into the charging base, and it will begin charging.
-Can I share the pictures or videos captured by Laïka into my social media accounts?
Yes of course, you can share pictures or videos simply and quickly from the app into any social media. You also can share it to the Laïka community.
-How durable is it ? Why did you design Laïka like this?
We have set up a partnership with a famous French design agency : OVA design, to create an aesthetically beautiful product. But the main problem was to create an object that is not going to have roughness, so that the dog is not able to chew or to destroy Laïka.
From a resistance and safety point of view, the external shape and materials used for Laïka were chosen with veterinarians according to the constraints related to dogs.
Laïka will be covered with an ABS plastic.
-Does LaÏka require a SIM card?
Laïka does not require a SIM card, it require only a wifi connection.
-When can I get Laïka?
Laïka will be shipped to all backers and for the different perks on June 2018.
-Do you ship worldwide?
Yes, we ship the Laïka Package internationally! A follow up email will be sent to confirm your shipping address once campaign ends.
-How much does shipping cost ? Is taxes and tariffs covered ?
Backers will only need to pay $20 to ship in every part in the world.
No the cost or perks does not cover taxes, tariffs or GST.
- If i 2 dogs for example to i have to buy to Laïkas ?
If you have two dogs you only need to purchase one Laïka package and add only one tracker. Laïka can be also used with two dogs each one wearing a laïka collar tracker.
- Why do i need the tracker ?
For optimum use, we designed a Tracker so that Laika can follow your dog independently without having to control it.
Laïka tracker also allows dog owner to have data on your dog's physical activity and give you information about the right moment to simulate the dog
-If I have other questions, who should I contact?
If you have other questions, please contact us at firstname.lastname@example.org